What is the product after-sales service policy?
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- Issue Time
- Dec 11,2025
Answer
Warranty Period: Provide a 1-year warranty and lifelong technical consultation;
After-Sales Response: 48-hour after-sales response and 24-hour spare parts replacement service after problem confirmation;
Additional Services: Free provision of product installation guidance videos (which can be forwarded to end customers) to assist in solving installation and commissioning problems.