Pre-Sales and Cooperation-Related FAQs
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Pre-Sales and Cooperation-Related FAQs

Pre-Sales and Cooperation-Related FAQs

What is the company's annual production capacity? Can it undertake large-volume bulk orders?

Answer The standardized workshop covers an area of 25,000㎡ with an annual production capacity of 30,000 units. The daily output per shift is 50 network cabinets / 30 console sets / 80 machined cabinets. We can stably undertake large-volume bulk orders, having successfully delivered projects such as 300 special-shaped equipment protection cabinets and 120 data center network cabinets.

Do you support on-site visits? Can I visit the production workshop?

Answer We support on-site visits by B-end customers, providing complete workshop tours (laser cutting area, CNC bending area, welding area, surface treatment area, finished product area, etc.) and sample testing services. Specific arrangements can be made in advance through the contact methods.

How long will it take to receive the quotation and design plan after submitting the demand?

Answer Complete demand connection within 24 hours, and provide 3D design drawings + detailed quotations to efficiently support customer decision-making.

How to consult for quotation or initiate cooperation? What contact methods are available?

Answer You can quickly connect through the following methods: Online Consultation: Fill in the website's online form (submit industry + terminal needs) for a response within 1 hour; Real-Time Communication: WhatsApp (xxx-xxxx-xxxx), 24-hour consultation hotline (xxx-xxxx-xxxx); Email Communication: Submit your Email and demand content through the website's cooperation portal for a response within 2-8 hours.

Does the production process meet green environmental protection standards?

Answer Adopt green production mode: The spraying process uses environmentally friendly coatings (VOC emissions

What qualification certifications does the company have?

Answer We have obtained certifications such as ISO9001, CE, UL, RoHS, and TÜV. All products comply with EU REACH Regulation and US FDA standards (suitable for terminal scenarios such as medical care and food). Each batch of products can be accompanied by a compliance report to meet the compliance requirements of end customers such as government projects and multinational enterprises.

What is the Minimum Order Quantity (MOQ) for bulk orders?

Answer Minimum Order Quantity (MOQ): 1 unit for regular products and 5 units for non-standard products (specifically adjustable according to product type and customization complexity). We support small-batch orders to help customers reduce inventory pressure.

Is there a fee for sampling? How long is the sampling cycle?

Answer The sampling cycle is 7 days (50% faster than the industry average), and the sampling fee can be negotiated and reduced according to the scale of the bulk order (subject to consultation and quotation). Urgent needs can be processed with priority.

What information is required for customization? Is it acceptable without complete drawings?

Answer Priority is given to providing complete drawings (including dimensions, hole positions, process requirements, etc.); If there are no complete drawings yet, you can provide product specifications, usage scenarios, and core needs (such as load-bearing capacity, protection level, equipment integration requirements), and engineers will assist in completing the program design.

Do you support non-standard customization? What is the customization process?

Answer We support full-process non-standard customization, and the customization process only takes 4 steps: a.Demand Submission: Upload drawings or fill in product type (Network Cabinet/Consoles/Machined Cabinet) + specifications/quantity; b.Program Confirmation: 1-on-1 engineer consultation within 24 hours, providing design drawings + quotation; c.Sample Confirmation: Complete sample production within 7 days, supporting size and process verification; d.Mass Production Delivery: Start mass production after sample confirmation and deliver according to the agreed cycle.